Payment and Refund Policy
Diverse Payment Modes
- Card Payments: We accept various credit and debit cards including VISA, Mastercard, and MIR for seamless transactions.
- Enhanced Security: Prioritizing your financial data’s security, all payments undergo rigorous encryption and security checks.
International Transactions
- Currency Adaptability: Our platform supports transactions in multiple currencies, accommodating global users with
ease and efficiency.
Comprehensive Refund Procedure
Scope of Refund
- Refunds are considered in cases of non-delivery, or if the digital item is significantly different from its description.
Initiating a Refund
- To request a refund, contact our customer support with your transaction details and the reason for the refund, ideally within a specific time frame from the purchase date.
Processing of Refunds
- Refunds, once approved, are processed back to the original method of payment. The timeframe for the refund to reflect in your account will depend on the policies of the payment provider.
Order Cancellation Policy
Terms for Cancellation
- Order cancellations are accepted under specific conditions, such as before the digital item is accessed or downloaded.
Cancellation Procedure
- To cancel an order, you need to contact our customer support with your order information and
reason for cancellation. Our team will guide you through the process and confirm once the cancellation is successful.
Assistance and Contact Information
For any inquiries or assistance related to our payment, refund, or cancellation policies, please reach out to our dedicated support team through the contact options available on our website.
Policy Updates
Please note that skins-pro.com reserves the right to modify these guidelines. Any significant changes will be communicated through our website or via direct communication to our users.